Built for Business
Carbon C6
See How It Works
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The Problems We Solve
The Quiet Revenue Leaks in Your Business

Every day, calls go unanswered, customers go un-followed-up, and your team loses time jumping between tools that don't talk to each other. These are the leaks Carbon plugs.

Missed Calls Are Lost Leads

30–40% of inbound calls go to voicemail. Every missed call is a customer choosing the next business on the list — and you never even knew they called.

No Follow-Up, No Repeat Business

You sold them once and never called again. Your competitors have drip marketing running 24/7 while you have a spreadsheet you keep meaning to update.

Customer Data Everywhere, Nowhere

Their number's in one tool, their invoice in another, their service history on paper. Nobody can see the whole customer — so nobody treats them like one.

Your Tools Don't Talk to Each Other

Five logins, five quarterly bills, and one Zapier subscription holding it together. When something breaks, a customer finds out before you do.

Every missed call, forgotten follow-up, and scattered record is revenue you're not capturing.

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What Carbon Does About It
Plug the Leaks - Keep the Revenue.

Every problem above has a built-in solution inside Carbon. No glue tools, no extra subscriptions, no IT project.

AI Phone Coverage

A voice AI answers every call, books appointments around your real capacity, and warm-transfers to your team when it can't close on its own. No more missed leads.

Automated Marketing & Loyalty

Drip campaigns, service reminders, birthday offers, and a points-based rewards program — all on the same customer record. They come back because Carbon remembers.

One Customer Record

Every call, appointment, invoice, repair order, and loyalty point lives on one profile. One login, one search, one source of truth — across sales, service, and marketing.

One Platform. One Bill.

CRM, marketing, AI phone, loyalty, service, parts, inventory, and (for dealers) full accounting — all in one app. No glue tools, no Zapier, no duct tape.

Your data stays yours. Export it any time. We don't hold the leverage in our relationship with you.

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Which Product Fits Your Business?
Three Products - Pick the One That Fits.

All run on Carbon C6 and share the same identity, customer record, and admin. The difference is what your business actually does all day. (And if you already have a DMS, there's an integration path below.)

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Carbon CRM
Carbon CRM
For Service Businesses, Trades & Agencies
Pick Carbon CRM if:
  • You sell services or relationships, not products off a shelf
  • Your team lives on the phone, the calendar, and inbound leads
  • You don't manage vehicle or parts inventory
  • You want marketing automation, loyalty, and AI phone coverage
Typical Customers
HVAC · plumbing · electrical · agencies & consultancies · medical & wellness · salons & studios · real estate · insurance
Already have a DMS and want to ingtegrate - see below.
Visit Carbon CRM Carbon DMS
Carbon DMS
For Dealerships, Service Drives & Parts Counters
Pick Carbon DMS if:
  • You run bays, technicians, and repair orders
  • You stock parts on shelves or order from suppliers
  • You manage unit inventory with VINs (cars, RVs, boats, bikes)
  • You need accounting that posts automatically from operations
Typical Customers
Auto dealers · RV dealers · marine & powersports · independent service shops · parts counters · multi-department dealerships
Includes everything in Carbon CRM, plus service, parts, inventory, customer portal, and built-in accounting.
Visit Carbon DMS Carbon Trax
Carbon Trax
For Courier, Final-Mile & Carrier Operations
Pick Carbon Trax if:
  • You dispatch drivers, vehicles, routes, stops, and delivery exceptions
  • You manage shipments, packages, proof of delivery, and customer tracking
  • You need route planning, manifest control, and delivery visibility
  • You want billing-ready transportation data from daily operations
Typical Customers
Courier · final-mile · regional carriers · medical delivery · parts delivery · field logistics · local fleet operators
Transportation management for dispatch, routing, tracking, POD, exceptions, customer portals, and operational insight.
Visit Carbon Trax
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CRM SYNC YOUR DMS
A Third Path
Already have a DMS - Carbon CRM Plays Well With Others.

Keep your existing DMS for parts, service, inventory, and accounting. Layer Carbon CRM on top to add the AI phone coverage, automated marketing, loyalty program, and unified customer record your DMS doesn't give you — without ripping anything out.

Lightspeed integration is live today. DealerVu and other DMS platforms are on the roadmap.
Talk to Us About DMS Integration
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Not sure which fits - Tell Us About Your Business.